Delivery Information

At Raynix Store, we’re committed to ensuring a smooth and reliable delivery experience for every customer across the United States. Whether you're purchasing from our collection of Pet Supplies, Tech Gadgets, Women’s Fashion, Home & Kitchen Essentials, or Kids’ Toys, we guarantee secure and timely shipping of your order.

Shipping Coverage

We currently deliver to all 50 U.S. states, including Alaska and Hawaii. Please note that we do not offer international shipping at this time. Our services are exclusively for customers based within the United States.

Order Processing Time

Once you place an order, our team begins processing it immediately to ensure fast delivery.

• Processing Time: 1–3 business days

• You will receive an order confirmation email right after your purchase.

• Once your order is shipped, you will receive a shipment confirmation email with tracking details.

Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time

Delivery timelines vary depending on the product category and shipping location:

Please note that shipping times may be affected by high demand, public holidays, or external factors such as weather conditions and courier delays.

Shipping Carriers

We work with trusted and reputable courier partners, including:

• USPS

• UPS

• FedEx

• DHL (in select cases)

Your shipping method will be automatically selected to ensure the fastest and most reliable delivery based on your location and the type of product ordered.

Tracking Your Order

As soon as your package is shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status through the carrier’s official website. If you face any issues or need further assistance, please contact us directly through the chatbox provided on our website.

Shipping Costs

We aim to keep shipping costs as transparent and affordable as possible:

• Standard Shipping: Free on all orders above $50

• Orders below $50: A flat shipping rate of $4.99 applies

• Expedited shipping (if available) will be displayed at checkout with applicable charges.

Partial Shipments

Due to the variety of items and warehouse locations, your order may arrive in multiple packages. Don’t worry—this is normal and does not affect your shipping cost or delivery time. Each package will have its own tracking number provided via email.

Delivery Issues and Delays

If your order is delayed beyond the estimated delivery time, please:

1. Check the tracking information provided.

2. Contact our team through the website chatbox for assistance.

We are here to ensure every delivery reaches you safely and promptly.

Damaged or Missing Packages

If your package arrives damaged, or if there’s an item missing from your order, please contact us immediately through the chatbox on the website. Kindly provide:

• Your order number

• A clear description of the issue

• Photos (if applicable)

We’ll investigate and resolve the issue quickly, ensuring a satisfactory solution.

Change of Shipping Address

If you need to update the shipping address after placing an order, please contact us as soon as possible through the website chatbox. If the order has not yet been processed or shipped, we will gladly update your address. Once the item is dispatched, we may not be able to change the delivery address.

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Raynix Store is dedicated to providing a dependable shopping experience from order placement to delivery. If you have any questions about your shipment, feel free to reach out via our chat support system on the website. Your satisfaction is our priority.