Privacy Policy

 

At Raynix Store, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website or engaging with our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you browse or shop on our website:

a. Personal Information

When you place an order or register with us, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party gateways)

b. Non-Personal Information

We automatically collect non-identifiable data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Referring URLs

This information helps us analyze user behavior and improve website performance.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate order confirmations and shipping updates

  • Respond to inquiries via the website chatbox

  • Personalize your shopping experience

  • Detect fraudulent or suspicious activity

  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

3. Payment Security

We use trusted and secure third-party payment processors to handle all transactions. Your credit card or financial details are never stored on our servers. All payment information is encrypted and transmitted using SSL (Secure Socket Layer) technology.

4. Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help:

  • Recognize returning visitors

  • Maintain items in your shopping cart

  • Analyze site traffic and behavior

You can control cookie preferences in your browser settings.

5. Third-Party Services

We may use third-party tools and services such as analytics providers, payment gateways, and shipping partners. These services only have access to the information necessary to perform their functions and are obligated to protect your data.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal and accounting obligations

  • Resolve disputes and enforce our agreements

7. Your Rights

If you are a resident of the United States, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (where applicable)

To make a request, please contact us through the chatbox available on our website.

8. Protecting Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us immediately via the website chatbox.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking this page periodically to stay informed.

10. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your personal data, please reach out to us via the chatbox on our website. Our support team is here to assist you.

Your trust is important to us. At Raynix Store, we are committed to keeping your personal information safe and secure as you shop with confidence.